Cancellation policy

Allied Track – Subscription, Pre-Order & Trial Cancellation Policy

At Allied Track, we offer flexible purchase options including subscriptions, pre-orders, and try-before-you-buy items. Below is how each works and what to expect if you need to make changes.

🔁 Subscriptions

When you purchase a subscription, you’re signing up for automatic yearly renewals based on the term selected (1, 2, or 3 years). Payment is securely processed according to your chosen billing frequency, unless full payment is made upfront.

Auto-Renewals: Plans renew automatically at the end of their term unless cancelled in advance.
Cancellations: You can cancel your subscription at any time via your order confirmation email or by logging into your account.
Important: Cancellations are not refunded on a pro-rata basis. If you cancel mid-term, your subscription will remain active until the end of the current period but will not renew thereafter.
Non-Transferable: If you return a GPS tracker, the associated subscription cannot be transferred to another device. Subscriptions are linked to the original tracker and are deactivated upon return and refund.

For more details, please refer to our Returns & Refund Policy.

⏳ Pre-Orders

Pre-orders allow you to reserve a product before it becomes available. We may charge the full amount upfront or only a deposit at checkout.

Payment Collection: We may store your payment method and charge the remaining balance once the product is in stock and ready to ship.
Cancellations: You can cancel a pre-order that has not yet been fulfilled and receive a full refund.
If Fulfilled: Once a pre-order is shipped, it is treated like a regular purchase. You may request a return or refund in accordance with our returns policy.

Still Have Questions?

Reach out to us at hello@alliedtrack.com.au — we’re happy to help.